Testimonials

“My overall experience with Southern Oaks Mortgage (Jeff, Cindy B. and Cindy L.) has been amazing.  I am a first time buyer and was intimidated by the process of purchasing a home.  Luckily, I found these great people who advocated for my best interests every step of the way–I felt like I had a team that was always there to answer questions and explain the process without ever making me feel like it was inconvenient.  This level of service is rare these days.  I have advised a friend of mine who is looking to buy a home to work with Southern Oaks Mortgage because I am confident that they are the best in the business.” 7/2016  Bleys Lieullen

“We have worked with Jeff and Cindy a few times in the past and have always been very happy with their service.  Our most recent refi with them was a bit challenging for uncontrollable reasons, however, they continued to be professional and tenacious.  I liked the amount/mixture of communications.  Emails for informal, data gathering and phone call for time sensitive information.  The videos that were sent throughout our refi journey were informative and entertaining.  Thank you!”  10/2016  Karen Hoffman

“I can only say THANK YOU for the wonderful service Jeff and Cindy provide me with.  Always answering all my questions, and Cindy with her patience was awesome”  10/2016  Jennifer Araujo

“Jeff and Cindy were both amazing to work for.  They were there to answer questions when needed and were always prompt in returning calls to update us.  Jeff worked hard to lock in a great rate for us and gave a lot of really solid advice that saved us a good amount of money at closing.  Thanks to both for the hard work throughout the process.”  10/2016  Mikiel Houser

“Jeff and Cindy, I wanted to express my gratitude for the great job you did on my refinance.  While there are many things I would expect in such a transaction, you did so much more to assist me.   Being a Veteran, I appreciate your skills in navigating through the bureaucracy involved in doing a govt. loan.  In most cases, you anticipated what they were going to require which really helped minimize my anxieties.  Even though a few curve balls were thrown our way, both of you lead me through the entire process step by step and gave me confidence all would work out okay.  The biggest surprise came at the end when I was informed that my cash out deposit would come the Monday after the Thanksgiving weekend because we were recording late on Wednesday and would miss the wire.  I do not know how you did it, but that wire hit my bank on Wednesday afternoon.  I was really able to enjoy my holiday because you both went the extra mile for me.  You have my busienss moving forward from now on.  Thanks”  12/2016  Dennis Franklin

“I had been renting my house for a couple of years on a first-option-to-buy-type lease. I previously qualified for and tried to purchase my home using my landlord’s mortgage broker. However, as a self-employed doctoral student with an out-of-state co-borrower, I ran into numerous issues due to my “complicated” circumstances. Though my landlord was an investor who’d acquired the house through a complex short-sale, and it had suffered numerous value changes throughout the prior years of market insanity, my situation was seemingly too much for the referred mortgage company. I put the word out through friends and acquaintances in the real estate community that I needed a good representative who could handle a tough job. After a few email referrals and phone calls, I connected with Southern Oaks Mortgage rep Tony Bellah, and his mentor, Jeff Eisenberg. Tony was responsive, informed, and available throughout the initial process, answering all of my questions, however inane. After the initial intake process, as the unique complications of my situation slowly surfaced, Jeff and his in-office associate, Cindy, became more and more involved. As promised, every possible problem and idiosyncratic issue seemed to arise, but neither Jeff nor Cindy ever faltered in the efforts, availability, or positive attitude. You’d think they had no other clients, or certainly none as important, the way they jumped on every need, immediately. Upon appraisal, when the house was valued $25,000 below market (and $15K below seller’s asking price), Jeff pioneered an appeal process (twice) which inevitably resulted in a proper appraisal at full market value. This unparalleled appraisal process, along with my cryptic labyrinth of verifiable income, lender rate manipulations, and establishment of co-borrow relationship resulted in a four-month escrow. However, Jeff and Cindy actually got it done! And, they did it at a great fixed interest rate, for the agreed upon sale price, jumping through every possible hoop to lock in the best possible terms throughout the life of the mortgage. They stayed with me well after the close of escrow, following up to make sure everything dropped into its proper grooves, and offering their continued interest, compassion, and assistance, as needed. After 2-1/2 years, I finally OWN MY HOUSE! Three mortgage payments in, and I’m still adjusting to the wonderful reality. I am eternally grateful to Jeff, Cindy, and Tony for earnestly facilitating the most demanding, invasive, complicated, and stressful “accomplishment” I’ve ever realized in my very full life.”  Oct. 2013  Mel Futrell

“After reading through some of the online reviews while searching for a lender to purchase our first house, my wife and I were blown away at Jeff’s reviews. Could this be true? A lender that really cares about his clients? The answer was YES! Jeff answered all of our questions, Promptly, Honestly, and Professionally. He got us qualified in no time flat and at a great rate. We were so blown away that we decided to use Southern Oaks Realty to find us that perfect house. WOW! Not only did Jeff and his staff of Trained professionals find us that house but they guided us throughout the entire process. They kept us in the loop, listened to what we wanted and then delivered our dream house and at a price that still has us smiling from ear to ear. If you want the best Broker in all of SCV Jeff is definetly the one for you. And we can’t finish this without thanking Cindy. You Guys are unbeliveable , keep doing what you do. Your clients for life, The Scott’s.”  2-2013

“We were new to Santa Clarita, LA area. Having moved from TX approximately 3/4 of the year ago. So, when we decided to buy a home here, we wanted someone whom we can trust, walk us though the challenging CA real estate related aspects, help us make the correct choice. Help us with the mountain worth of papers that we had to make sense of. We found Jeff Eisenberg through the internet, he was pretty close to where we lived, so we went asked about the loan. We were happy to learn his firm could help us with both the loan and the buying process. This we found to be very attractive since we had to contact only one person/firm. Jeff and his firm proved to help out way beyond our expectations. He was always there to answer our emails, phone calls, does not matter what time of the day it was. He was very punctual and extremely professional throughout the process. He would educate us and help us make the call without pushing us. In every walk through of a new house on the market, he would point to us many things that our senses missed. He would provide us the comparable sale information that would help us come up with a offer price… In a competitive market such as here in LA at this time, where in houses get multiple offers, Jeff always reminded us to be patient, not to go too over the board, not to fall for houses that needed major work. We finally got offer though, at the right market price, a house that was move in ready, with such an easy and fun process, no issues through the loan process nor through the purchase process — All because of Jeff Eisenberg. A BIG THANK YOU to Jeff. We strongly recommend Jeff for your home buying or loan needs. It is extremely hard to find as good person as Jeff.”  – Yadu and Jyothi Nagarajaiah  6-14-2013

“I can’t say enough good things about Jeff. We worked with him for many months in our search for the right home and a good mortgage rate. He really gets to know you and works tirelessly until he gets you the best deal possible. He was never too busy for our questions and we had a lot of them. I would never go anywhere else and anyone who wants personalized service with your best interest in mind Jeff is the man. He truly cares about his clients! P.S. His office staff is excellent also very professional and hardworking.” – Rodney & Roberta Worstell, 1/12/2013

Jeff Eisenberg and Southern Oaks Mortgage are reputable, honest and trustworthy. Many of my clients have come back saying SOM is the best mortgage company in Santa Clarita and they’re grateful for the referral. Jeff is well known and respected in SCV and I feel totally confident in doing business with him. Putting my cleints in his hands is never an issue because Jeff always puts the needs of his cleints first. I wholeheartedly recommend using SOM for your home loan.  Judith C. 12.6.2010

Dear Jeff and Cindy,
Wow!  One of the best things that has happened to me in a long time or 2011 was when my CPA referred me to your services at Southern Oaks Mortgage.  I was saved in the knick of time from making a negative decision and going with another company.  With you both, I learned what it means to have first rate service.  Your professionalism, expediency in securing the loan, and making me feel like a friend rather than a client are all most appreciated.  You made my experience as stress free as possible and always had my best interest at heart.  I almost regretted closing escrow because it would mark the end of our contact with each other.  I will stop by when I am in your vicinity.  I will always have fond and positive memories of my association with you, Jeff and Cindy, who are Southern Oaks Mortgage.  Meanwhile enjoy the holidays!  ♥  Sheri F.  12-19-11

Dear Jeff,                                                                                                                                                                                        Thank you very much for all your effort, time and patience!  But of all, thank you for helping us buy our new home.  We will never forget what you did for us and there are no words to describe our sincere appreciation and gratitude to you and your staff!  Love,  Donovan & Eloisa

Thank you so much for your help and kindness when I purchase my condo in Leisure World.  I am forever grateful.
Sincerely,
Virginia F.

I had Great experience working with Jeff. He helped our family get approved for the mortgage of our new home. He has a lot of lenders to choose from and worked hard, to get the best possible option and rate for us. During the process he made sure all of our questions were answered. He always let us know in advance what was next, and everything went the way he said and at the promised time. He even went out of his way to help with issues with the escrow process. Thank you Jeff, for making this a positive experience. We highly recommend Jeff Eisenberg, he made us feel we are important and he care for OUR best interest! Give yourself a chance to work with him!
Vessie C.  10.1.2011

As a Colleger Planner, helping kids go to college and received financial aid, he has helped many of my families get a loan to fund for college. I’ve known Jeff for over 5 years and highly recommend him for your home loans. What I like best about him is that he is extremely honest, experienced, and quick getting you in the the RIGHT loan. There is no such thing as a one size fits all loan anymore. You truly need someone that has been in the industry during good and bad times. He is truly one of the best in the industry. You will not regret working with him, in fact, he focuses on building a strong relationship with his clients. Don’t forget to buy a copy of his new best selling book – you will learn a lot from him. Brian Safdari, President of College Planning Experts
9.6.2011

Jeff is one of my main “ go to” people when it comes to loan questions. He’s a tremendous resource, and really knows his craft. When it comes to loans and other mortgage issues, I would recommend Southern Oaks Mortgage without hesitation. Also, he is compassionate and generous which is a huge plus!
Robert M. – Estate Planning Attorney  7.29.2011

If you want to deal with someone honest, caring and thorough then Jeff is the lender for you. He always takes the time to explain all the facets of the lending process and goes out of his way for you. And his office manager, Cindy is great as well. You will feel well taken care of! I suggest Southern Oaks Mortage to my family and friends, and you too!
Brian G.  5.11.2011

PERFECTION WITH A SMILE!! With an expertise exceeding his title, Jeff was by far the most knowledgeable and helpful person to have by my side through the process of buying my first home. As anyone who has purchased property before, the process can be grueling and stressful – especially if you’re a 22 year old first time buyer at the peak of an economic recession. Undoubtedly one of the biggest decisions I’ve yet had to make, Jeff kept my composure with his sound advice and honest confidence. I realized early in our business relationship that Jeff didn’t treat me as a customer; rather he treated me as a friend. Since I have found solace in seeking his business judgment on nearly every matter mortgage related including our most recent transaction in pursuit of a streamline refinance. Jeff took to the matter as he would have if for himself – with caution he ran the figures and assessed the profitable decision. Cutting my annual mortgage in the thousands of dollars without paying a dime out of pocket I credit him with the utmost respect for his savvy financial expertise and honest integrity.  Adam G. 10.28.2010

Jeff has been so helpful in looking at our personal home finances and providing exceptional service for our refinancing needs. He was honest, diligent, and so easy to work with. His office staff was friendly and Jeff made the refinance process headache free. Highly recommend anyone to Jeff and Southern Oaks Mortgage.  Mary & Reid N. – 10.20.2010

I received such amazing service from Jeff and Cindy during my refinance from a interest only home loan to a fixed 30 year loan through the HARP program. It was a difficult task with plenty of speed bumps along the way but Jeff never gave up on me. He was determined to not only get me into a better loan but also help secure my future. To Jeff I wasn’t just a file, I was a person with unique needs. He cared enough about me, not just a customer but as a person, to work hard with no benefit for himself. Cindy was always just a phone call away, putting my mind at ease with my endless questions, helpful, kind and friendly and always helping me make sense of the entire process. Jeff and Cindy make an incredible team…a team I would recommend to anyone in a heartbeat. I’m grateful for all that they did for me, I trust them wholeheartedly and I know I can call on them for anything in the future…even if it’s just to call and say “Hi”! :)   Julie Sandland -12/18/2013

Personally find loans and interest rates very scary and confusing. Jeff was very patient in explaining the ins and outs of how the market works and made me feel confident that refinancing was the ideal action to take. Thank you Jeff!  -William Bianchi –  12/16/2013

I have done a few refi’s and bought 4 homes and Southern Oaks Mtg is by far the best mortgage broker in this town, Maybe even the State… I really enjoy working with Jeff and Cindy. I will use them again and refer them to everyone. Thank you, Tarlena Owens – 12/12/2013